To: Caroline Grossinger and Gary Grossinger:

I just wanted to send a quick note to share my experience at Grossinger Hyundai.

I had been shopping around for a crossover SUV/SUV for the past week. Hence, I’ve been through various sales pitches and the constant pressure to buy the car on the spot. However, what made me purchase a brand new Santa Fe at your location is because of the Sales Representative and the Sales Manager who assisted me with the purchase.

The Sales Representative, Alex, was very polite, helpful, considerate and pleasant. We initially looked at the Tuscan but realized that it didn’t meet our needs. Alex was very helpful! He just wanted to help me and my wife pick the right car and at no point did I feel that he was being pushy or aggressive, a feeling that most car buyers feel. After helping me and my wife pick the right car, the Sales Manager, Brian was very helpful in making sure that the SUV met our price range.

Overall it was a pleasant experience working with the entire team and I will certainly recommend this location to others.

Thank you!

Waseeem Wahab

Customer email to Grossinger Autoplex Service Center:

Steve

Thanks for your service, Jim Ismael is one of the best customer service staff that we have met, always very helpful with all our needs, Dan Sanders who worked on our car is also outstanding, when we purchase our new car from Grossinger later this year, I hope that they will still be there to fulfill any needs that we may have, keep up your good standards and we will always utilize your services.

Sincerely Johnnie and Rosa Lenzy 2/20/2010